How Can I Help?
Search for all your questions below.
If you need extra help please feel free to reach out.
Originals
Can I Purchase Original Artworks?
Yes! Original Artwork available for sale will be listed under the Originals tab or you can simply click this link:
https://www.carlamorais.art/originals/
If you saw an original piece (maybe on social media!) that is not display on this website, send me a message via my contact page.
You can also commission an original piece made to your taste here!
I bought an Original painting / drawing from you. Can you sell copies of my Original in the form of Art Prints?
Yes, I can! When you purchase an original artwork, you own the physical piece, but the rights to the image itself— like making prints or reproductions — remain with me as the artist. This means I can create and sell art prints or other reproductions of the piece. It’s a common practice in the art world and allows more people to enjoy the work while keeping your original unique and special.
Prints
What is an Art Print?
A Giclée Art Print is a high-quality reproduction of an original artwork. Known for its vibrant colors, sharp details, and long-lasting quality, Giclée prints are a popular choice for collectors because they closely match the look and feel of the original piece.
Are your prints ready to ship when I order them?
No. All Giclee Reproductions are created using a huge professional printer that uses very long-lasting inks. They are printed on high quality paper and are frequently mistaken for originals.
I ship them to you in 1-2 business days.
Can I order larger prints and / or other formats?
If you want a bigger print or a different format, please contact me via info@carlamorais.art or through the contact form.
Commissions
How long does it take for you to create a commissioned piece?
There is no specific amount of time, since each piece is unique in its making. But to try and answer the question, paintings have taken up to 1 week, and some graphite drawings I have completed in less than a day. Average work is around 2- 3 days, if the waiting list isn’t too long.
Orders
How is my art going to be shipped?
Originals and prints 30×40 cm (A3) and smaller are mailed in a sturdy flat mailer while larger works are mailed in a thick tube.
How much does the shipping cost?
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Do you Ship Worldwide?
Yes, I ship all around the world!
How long will it take for my artwork to arrive?
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Can I return my artwork?
I do not accept cancellations, refunds or exchanges. If you have any issues with your purchase please contact me and I’ll do my best to help you. For further information please check my page Exchange and Returns: https://www.carlamorais.art/exchange-and-returns/
Newsletter
What is the content of the Newsletter?
In my newsletter, I share firsthand finished work, process photos and thoughts on inspiration and life in general.
How often is the newsletter sent?
You can count on once a month(ish) newsletters. Maybe you’re a bit like me – I’m not a big fan of overwhelming amounts of information on my inbox, and I definitively need breathing space, or else I’ll have nothing to share with you beautiful people!
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© 2024 Carla Morais, All rights reserved.
All arwork is the sole property of Carla Coimbra Morais and is held under copyright even after purchase (for more information click here).
The images, artwork and all contents of this website may not be copied, collected, or used for personal or professional gain without the written permission form Carla Coimbra Morais.
All images of artwork, sold or otherwise, are retained by Carla Coimbra Morais.
